Awaken Your Soul in Bali Retreat Cancellation Policy
1. PAYMENT POLICY
A £300 non-refundable initial deposit will secure your spot on the retreat or you may choose to pay in full.
50% of remaining balance due April 2023 and final remainder balance due August 2023. Payment plans are available, please email me at email@example.com to set up a plan that is flexible for you.
2. RETREAT CANCELLATIONS
It is your responsibility to read and understand our cancellation policy before making a reservation. No one books with the intention of cancelling or postponing their retreat, but unexpected things do happen, so please purchase travel cancellation insurance once you have made your reservation.
“Cancellation” is defined as not attending your scheduled Retreat and can be cancelled by either the guest or retreat organiser.
“You” refers to the guest booking an Awaken Your Soul in Bali Retreat.
“We” refers to Awaken Your Soul in Bali Retreat Organiser.
4. TRAVEL AND CANCELLATION INSURANCE
To join the retreat you must have travel insurance. Please be sure that your insurance policy covers you for TRIP CANCELLATION and MEDICAL EMERGENCIES.
5. GUEST CANCELLATION POLICY
5.1 If you cancel your trip, we do not offer refunds for your deposit for any reason. A portion of your payment may be used as credit for another retreat date in the future. Depending on when you cancel, cancellation fees apply.
5.2 Cancellation Fees are determined by the following:
Initial £300 deposit is strictly non refundable
If cancelled 90 days before the Retreat start date, your initial deposit may be transferable to another retreat.
If cancelled 30 days or less prior to the Retreat start date, 100% of the Retreat price is forfeited
5.3 The above cancellation policy at 5.2 applies applies to any circumstance outside of the Covid-19 Guarantee.
6. COVID CANCELLATION POLICY
If Retreat is cancelled or postponed due to Covid-19, you have different refund rights depending on whether:
we cancel your booking, then a full refund or credit for a future retreat will be given.
you want to cancel your booking but it’s still going ahead, the loss of deposit and any amount from balance depending on when retreat is cancelled by you is in accordance with the dates set out in 5.2 above.
Exceptions to our policy cannot be made for any reason. We do not offer credit for a guest arriving late or leaving early. You must submit your signed Participant Agreement Form within one week of booking. Guests who fail to do so may be subject to an automatic cancellation and the above policy will apply.
If we must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us in accordance with this cancellation policy.
We are not responsible for your expenses incurred in preparation for any cancelled retreat, loss of work, and/or other costs associated with preparing for your trip.